Cancellation Conditions
Cancellation and amendment conditions
At Mrs Martin Luxury Travel we work with clear and reliable conditions:
- Standard package tours: the ANVR Travel Conditions apply.
- All other trips (custom-made trips, exclusive packages and Apres Ski Society winter sports trips): Mrs Martin Luxury Travel's own cancellation and amendment conditions apply.
This way you always know exactly which conditions apply to your booking.
Tailor-made trips & exclusive packages
For fully tailor-made trips or exclusive packages, separate cancellation and amendment conditions apply.
Wintersport trips – Apres Ski Society
Apres Ski Society winter sports trips have specific cancellation and change policies. This is because these trips often include a combination of accommodations, ski passes, events, and exclusive party programs.
- Cancellations must always be submitted to us in writing (by email).
- Additional costs may be charged for package components that have already been booked (such as ski passes, entertainment and special events) and which can no longer be cancelled free of charge.
- Indien dergelijke kosten van toepassing zijn, worden deze altijd aan u gecommuniceerd. Omdat deze eerst bij onze partners moeten worden opgevraagd en berekend, ontvangt u hiervan zo spoedig mogelijk duidelijkheid
Laagste Prijsgarantie
Indien de Klant binnen 24 uur na de bevestiging van de boeking een identieke reis (zelfde bestemming, data, accommodatie, vervoerswijze, en voorwaarden) aantreft tegen een lagere, aantoonbare prijs bij een andere aanbieder, zal de Organisator het prijsverschil vergoeden of de boekingsprijs aanpassen.
Na het verstrijken van deze termijn van 24 uur vervalt de laagsteprijsgarantie automatisch, en kan de Organisator niet langer instaan voor prijsverschillen die daarna ontstaan door acties, aanbiedingen of gewijzigde beschikbaarheid bij derden.
De garantie is uitsluitend van toepassing indien de prijsvergelijking schriftelijk (bijvoorbeeld per e-mail) aan de Organisator wordt voorgelegd binnen de genoemde termijn en de lagere prijs onafhankelijk controleerbaar is.
De laagsteprijsgarantie geldt niet voor:
- niet-openbare aanbiedingen (zoals groepskortingen, ledenprijzen of besloten deals),
- prijsverschillen die voortkomen uit wisselkoerswijzigingen, of
- fouten of vergissingen in gepubliceerde prijzen door derden.
Overview of cancellation and amendment conditions Apres Ski Society
Period before departure |
Cancellation cost |
Conditions |
Up to 120 days | As agreed | Free changes. Partial cancellation (e.g., number of rooms) is possible in consultation with the provider. |
120-90 days | 90% of travel price | (Minor) changes are permitted. Full cancellation is no longer possible. |
90-0 days | 100% of travel price | No further changes are permitted. Cancellations are no longer possible. |
ℹ️ Please note: The exact terms and conditions are always discussed and agreed upon before booking, ensuring clear agreements between the traveler and the provider. Different cancellation policies may apply to some bookings.
Cancellation by Mrs Martin Luxury Travel
If a trip is unexpectedly cancelled due to circumstances on our part, you will be notified immediately. In that case, you are entitled to a refund of the travel price already paid, unless there is a case of force majeure (such as natural disasters, pandemics, or political unrest).
Travel and cancellation insurance
We always recommend that you take out appropriate travel and cancellation insurance, so that you are covered against unexpected costs in the event of unforeseen circumstances.
Apres Ski Society
Apres Ski Society is not a separate company, but a sales and marketing label of Mrs. Martin Luxury Travel. It is the name under which we offer our exclusive winter sports trips. All bookings, agreements, and associated terms and conditions are the sole responsibility of Mrs. Martin Luxury Travel. When you book a trip through Apres Ski Society, you are always entering into an agreement with Mrs. Martin Luxury Travel. Therefore, you will always receive your booking confirmation and invoice from Mrs. Martin Luxury Travel / United Travel.